Effective from: 1 March 2026

This Privacy Policy explains how Violets Care Services Ltd uses and protects any personal information you provide when using our website or our business systems.

Violets Care Services Ltd is committed to protecting your privacy. If we ask you to provide information by which you can be identified when using this website or when communicating with us, you can be assured that it will only be used in accordance with this Privacy Policy.

Violets Care Services Ltd may update this policy from time to time by amending this page. You should check this page periodically to ensure that you are happy with any changes.

The types of personal information we may collect include, but are not limited to:

• Name
• Contact      information (including email address and postcode)
• Information      relevant to care services or recruitment
• Information      from surveys, service‑user feedback, or promotional offers

We collect your information in order to understand your needs and provide you with an effective service. Specifically, we process data for the following purposes:

• Internal record‑keeping
• Improving our      services
• Periodic emails      about events, special offers, or information we believe may be of interest
• Contacting you      for research or service‑review purposes by email, phone, or post
• Customising our      website according to user interests

We are committed to ensuring that your personal information is secure. To prevent unauthorised access, loss, misuse or disclosure, we have implemented appropriate:

• Physical      security measures
• Electronic      protections
• Operational and      administrative procedures

These safeguards ensure your information is handled safely and in line with data‑protection standards.

Our website uses cookies — small text files placed on your device — to enhance user experience. Cookies help:

• Retain user      preferences
• Store shopping‑basket      or form information
• Provide      anonymised tracking data (e.g., Google Analytics)

You may disable cookies in your browser settings. For guidance, consult your browser’s Help section or visit the About Cookies website.

Our website may contain links to other sites. Once you leave our website, we do not have control over external sites and cannot be responsible for the protection and privacy of any information you provide to them. You should always check the privacy policies of external websites.

You may choose to restrict the collection or use of your personal information by:

• Selecting the      option on forms to indicate you do not want your information used for      direct marketing
• Contacting us      at any time if you previously consented to direct marketing and wish to      opt out

We will notsell, distribute, or lease your personal information to third parties unless:

• We have your      explicit permission
• We are required      to do so by law

You may request details of the personal information we hold about you under the Data Protection Act 2018. To make a request, please contact:

Email: info@violetscareservices.co.uk
Postal Address:
Violets Care Services Ltd
Suite 1, 55 South Street
Eastbourne
East Sussex
BN21 4UT

If you believe that any information we hold about you is inaccurate or incomplete, please contact us as soon as possible. We will correct any inaccuracies promptly.